We're here to help

Our dedicated team will support and train you and your team all the way. We guide you to manage and run your marketplace successfully. Here are some of the services and tools we offer, tailored to your needs - Your success is ours!

Our Services

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Onboarding

Our customer success team will help your team onboard new traders and set them up

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Admin Solutions

We will guide you through setting up, configuring, and customizing your marketplace

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Training

We complete a deep-dive training session going through all marketplace functionalities

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Tutorials & Guides

We got you covered with step-by-step guides and tutorials for easy marketplace navigation

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Customized Material

We offer tailor-made materials and user training specifically designed for your marketplace

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Technical Support

We walk you through any integrations, backend assistance, and send version updates regularly

Frequently Asked Questions

Are all marketplaces created just for B2B businesses ?
Yes! Distichain’s trade engine is built to solve key challenges in global and cross-border trading for B2B Businesses. It delivers a SaaS model, white-labeled platform that facilitates e-commerce, e-procurement, trade finance, and insurance. Enabling seamless B2B transactions and trade all within a simple user interface.
How much will it cost to get my own Marketplace ?
In order to operate your own Marketplace, we charge a small initial activation and customization fee. The rest is all transaction based.
What will my domain URL look like ?
Your marketplace URL will look something like – ‘marketplace.yourcompanyname.com’.
What are the Marketplaces that I can join ?
Check our list of current global marketplaces and contact the marketplace owner to register, join, and start trading on it.
Can I own a Marketplace and not be a trader on it ?
As a Marketplace Owner, you can run and manage your marketplace without being a trader on it. Customize your marketplace today and build a community of registered traders and kick-off your marketplace in to trading.
What is the form of payment on all Marketplaces ?
All marketplaces have a built-in Digital Wallet active to all verified and registered traders. This enables secure payment for all transactions with free Escrow service. We also offer digital trade finance.

Can’t find what you’re looking for?

Get in touch with our customer support team and let them know